Privacy Policy
AGI Services ("AGI Services," "we," "us," or "our"), a division of Alshimery Group Inc., is committed to protecting the privacy of individuals who interact with our website at agiservices.co (the "Site") and who inquire about or engage our services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights with respect to your personal information.
1. Information We Collect
We collect information you provide directly to us through the contact form on our website, including:
- First and last name
- Business name and trade/industry
- Email address
- Phone number (optional)
- The content of your message
We may also collect information automatically when you visit our Site, including your IP address, browser type, pages visited, and referring URL, through standard server logs and analytics tools.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and communicate with you about our services
- Schedule and conduct Discovery Calls and Operations Assessments
- Provide operational support services you have engaged us to perform
- Send service-related communications and updates
- Improve our website and service offerings
We do not use your personal information for advertising, data brokering, or any purpose unrelated to the services you have requested.
3. How We Share Your Information
We do not sell, rent, trade, or otherwise disclose your personal information to third parties except in the following limited circumstances:
- Service providers: We may share information with trusted vendors who help us operate our business (e.g., email service providers), subject to confidentiality obligations.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse. Engagements involving access to your business systems are governed by formal confidentiality agreements with documented, role-appropriate access controls.
No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but take commercially reasonable steps to protect your data.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or as required for legitimate business purposes. Contact form submissions are retained for up to two (2) years unless you request earlier deletion.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us at privacy@agiservices.co.
7. Cookies and Analytics
Our website may use cookies or similar technologies to improve user experience and analyze site traffic. You can control cookies through your browser settings. We do not use advertising cookies or sell browsing data.
8. Third-Party Links
Our website may contain links to third-party sites (including Calendly for scheduling). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are intended for business professionals. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top. Your continued use of our website after any changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
AGI Services — A division of Alshimery Group Inc.
Email: privacy@agiservices.co
Website: agiservices.co